Facilitating a retrospective after a missed release
Room design for the week after a painful miss — when blame is in the air and sticky-note optimism will not land.
Field Notes
Field Notes
Notes on sprint design, facilitation craft, and coaching software service teams under real client pressure.
WIP limits that survive a multi-client week
Why service squads abandon WIP caps, and how to set limits that account managers will not quietly override.
Designing a definition of ready for client briefs
How software service teams can stop accepting half-stories without starting a fight with account managers.
When stand-ups become status theatre
Signs your daily has turned into reporting, and facilitation moves that return it to coordination.